Single Sign On Citrix Workspace App

  



You enable single sign-on with Citrix Gateway using the GPO administrative template. Open the Citrix Workspace app GPO administrative template by running gpedit.msc. Under the Computer Configuration node, go to Administrative Template Citrix Components Citrix Workspace User Authentication. Select Single Sign-on for Citrix Gateway policy. Citrix Workspace is the evolution and convergence of all Citrix products into a unified solution. It is a cloud-only, first class end-user experience over a unified user interface (UI), allowing users to access any apps, desktops, and content from anywhere while only signing in once. Use Configuration Checker to run test to ensure that single sign-on is configured properly. The test runs on different checkpoints of the single sign-on configuration and displays the results. Note: You can hide all or part of the Advanced Preferences sheet available from the Citrix Workspace app icon in the notification area.

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Solution

Microsoft has published an article advising of this issue and has also provided steps on how to resolve it within Windows. After following the steps outlined in this article and attempting to install Citrix Receiver or the Citrix Workspace App, the installation will complete successfully without any errors and full functionality of the desktop app will be available.

Please see the Additional Resources section for a link to the Microsoft Support article that will resolve this issue.

Problem Cause

There is a known Windows 10 issue that can also affect Citrix Receiver/Workspace App installations due to Single Sign-On components needing to have access to certain information regarding the Network Provider Order settings available in the system registry, which was not there after the OS had been upgraded.

Additional Resources

https://support.microsoft.com/en-ie/help/4013822/network-provider-settings-are-removed-during-an-in-place-upgrade-to-wi

Disclaimer

Citrix is not responsible for and does not endorse or accept any responsibility for the contents or your use of these third party Web sites. Citrix is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Citrix of the linked Web site. It is your responsibility to take precautions to ensure that whatever Web site you use is free of viruses or other harmful items.
downloadWhy can't I download this file?Configuring Single Sign-on on a new Citrix Receiver for Windows setupConfiguring Single Sign-on on an upgraded Citrix Receiver for Windows setupSingle Sign-on Troubleshooting and Diagnostics

To configure Single Sign-on on a new setup:

1. Enable User name and password and Domain pass-through on StoreFront or the Web Interface

Single Sign On Citrix Workspace App

Depending on the XenApp/XenDesktop deployment, Single Sign-on authentication can be configured on StoreFront or the Web Interface using the Management Console.

  • StoreFront server: Launch StoreFront Studio, go to Store > Manage Authentication methods > enable Domain pass-through.

Note: Single Sign-on is not supported if Citrix Receiver for Windows is connected to XenApp/XenDesktop using NetScaler Gateway.

ScenarioStepsDescription
Configured on StoreFront or the Web Interface with Management ConsoleStoreFront server: Launch StoreFront Studio, go to Store > Manage Authentication methods > enable Domain pass-through.When Citrix Receiver for Windows is not configured with Single Sign-on, it automatically switches the authentication method from Domain pass-through to Username and Password, if available.
Receiver for Web IS RequiredLaunch Stores > Receiver for Websites > Manage Authentication methods > enable Domain pass-through.

When Citrix Receiver for Web is not configured to allow Domain pass-through, it automatically switches the authentication method to Username and Password, if available.

If you are launching published applications using web browsers for Storeweb, enable the Single Sign-on feature as described in the sectionGroup Policy Settings.

StoreFront IS NOT configuredIf Web Interface is configured on a XenApp server, open XenApp Services Sites > Authentication Methods > enable Pass-through.
When Citrix Receiver for Windows is not configured with Single Sign-on, it automatically switches the authentication method from Pass-through to Explicit, if available.

2. Configure XML trust services on the Delivery Controller

On XenDesktop 7 or later or XenApp 7.5 or later, run the following PowerShell command as an administrator on the Delivery Controller:

asnp Citrix*
Set-BrokerSite -TrustRequestsSentToTheXmlServicePort $True

Refer to the Knowledge Center article: Error: 'An error occurred while making the requested connection'.

Note: On XenApp 6.5, XML Service Port and Trust is enabled using the Graphical User Interface. For more information, see Configuring the Citrix XML Service Port and Trust.

3. Modify Web Browsers settings and Install Citrix Receiver for Windows with Single Sign-on

3.1 Modify the web browsers settings

3.1.1 Configuring IE, Chrome, Edge browsers and Citrix Workspace for Windows for Single Sign-on
Modify the Internet Explorer settings to add StoreFront URL or Web Interface URL to the list of Security Zones in Internet Options. There are two methods to modify Security Zones:
NOTE: At any time, use only one of the following methods.

Option 1
  1. Local Intranet: Open Internet Explorer > Internet Options > Security > Local Intranet, Click Sites. The Local intranet window appears.
  2. Click Advanced.
  3. Add the URL of the StoreFront or Web Interface FQDN with appropriate http or https protocol.
Option 2
  1. Trusted Sites: Open Internet Explorer > Tools > Internet Options > Security >Trusted Sites > Sites
  2. Add StoreFront or Web Interface FQDN with appropriate http or https protocol.
  3. In the Internet Options > Security tab, select Trusted Sites.
  4. Click Custom level. The Security Settings – Trusted Sites Zone window appears.
  5. From the User Authentication options, select Automatic logon with current user name and password.

Note: Automatic logon with current user name and password can be configured using Group Policy. For more details, see Managing Browser Settings with Group Policy Tools.

3.1.2 Configuring Firefox for Single Sign-on
  • Open Firefox
  • Type about:config in the address bar
  • A security warning page will appear. To continue, click “I accept the risk!”
  • List of configurations will be available. In the search bar type “network.automatic-ntlm-auth.trusted-uris” and add the store URL to that configuration

Single Sign On Citrix Workspace App

3.2 Install Citrix Receiver for Windows

  1. Download Citrix Receiver for Windows (CitrixReceiver.exe) from Citrix Downloads.
  2. Log onto the client device with administrator privilege.
  3. You can install Citrix Receiver for Windows in two ways:
    Using the Graphical User InterfaceUsing the Command Line Interface
    1. Double-click CitrixReceiver.exe.
    2. In the Citrix Receiver Installation wizard, select Enable Single Sign-on.
    3. Click Next.
    4. After the installation is complete, log off from the client device and log on again.
    1. Open a command prompt as an administrator and change to the directory to where CitrixReceiver.exe is located.
    2. Run the following command to install Citrix Receiver for Windows with the Single Sign-on feature enabled:
      CitrixReceiver.exe /includeSSON /silent
  4. After the installation is complete, log off from the client machine and log on again.
  5. Launch the Task Manager to verify that the ssonsvr.exe process is running.

Users should now be able to log on to an existing Store (or configure a new Store) using Citrix Receiver for Windows without providing credentials.

Group policy settings

Configuration described in this section is required in two cases:
• When access to StoreWeb using web browsers is required.
• Citrix Receiver for Windows version 4.3 or earlier is used.
For newer versions of Receiver (4.4 onwards) that do not require SSON via web browsers, the configuration is optional

Using Citrix Receiver for Windows Group Policy template files

• Add Citrix Receiver for Windows template files to the Local Group Policy Editor. For more information, see Configure Receiver with the Group Policy Object template . Be sure to use the ADM template of the same version as the Receiver on the Client.

Follow the below steps to configure the policy

1. Open Local Group Policy Editor. Navigate to Citrix Receiver > User authentication.
2. Open the Local user name password policy.
3. Select Enable pass-through authentication.

4. Click Apply and OK.
Citrix workspace app enable single sign on

Note: If the existing version of Citrix Receiver for Windows does not have the Single Sign-on component installed, upgrading to the latest version with the /includeSSON switch is not supported.

After the installation is complete, log off from the client device and log on again.

Single Sign-on Diagnostics

In Citrix Receiver for Windows Version 4.5, you can use Configuration Checker to diagnose the Single Sign-on configuration.

  1. Right-click the Citrix Receiver icon in the notification area and select Advanced Preferences > Configuration Checker.
    The Configuration Checker window appears.

  2. Select SSONChecker and click Run.
    The test runs on all the SSON checkpoints.

After the test is complete, the results are displayed for each test.

The test describes if all the configuration requirements for Single Sign-on are met.

For more information, see Using Configuration Checker to validate Single Sign-on configuration


Verify the list of Network Providers

Single Sign On Citrix Workspace App Login

If users face any issues with Single Sign-on, Citrix recommends that you verify the list of network providers list on the client machin e as described below:

Citrix Workspace App Single Sign On Registry

  1. Click Start.

  2. Enter View network connections. The Network Connection window appears.

  3. Press ALT to display the menu. Click Advanced > Advanced Settings
    Advanced Settings     window appears.

  4. Click the Provider Order tab.

  5. Move “Citrix Single Sign On” to the top of the list to change the order of network providers.

Citrix Workspace App Single Sign On

Additional Resources